Folboters have an amazing reputation as being an involved and passionate crowd. Just spend a few minutes on the Forum or talk to some owners and it is easy to see that the reputation is deserved. But, wow! It is incredible just how involved and passionate you all are!
I have proof of this on two fronts. First, from the mass of emails I received with your best wishes for our tenure at Folbot. Not only did you have very nice and supportive things to say, but you had lots of great suggestions on things we should work on. Thanks again to all of you for taking the time to write.
The responses to the survey we sent out also show what a remarkable bunch you are (if you did not get a survey, please do not feel left out – the names were randomly picked). The response rate to the survey was just under 50%, which is an almost unheard of level. Geez- did we get an earful of great feedback and ideas. Thanks so much to everyone who took part. When we have spent more time with the results, I look forward to sharing some of them with you.
And we are responding! Already small changes are being made (things like getting a color chart up on the website, putting the Folbot logo on the bags, mailing fabric swatches out so you can see the colors and feel the material- and more are on the way). Please keep those ideas coming. No one knows the products and your needs better than you. (Yes, we really have heard that you want more comfortable seats. We agree — butt comfort is VERY important!)
Speaking of which (no, no — not your butts), I hope you have seen the end of year offer on the home page. We came up with the idea of ‘Folbucks’ because we wanted to find a way to engage and reward our great customers. Who better than a happy customer to help us sell the boats? And we want you to get something, other than some new paddling buddies, for your efforts. Earn those Folbucks – we all win!
Finally, I wanted to flag for you that 2008 is the 75th anniversary of the founding of Folbot. We are going to have a doozy of a celebration. We want people to know how rich Folbot’s history is, that we are still here and are going to be for a long time. Let me know what you think we should do to celebrate (firstname.lastname@example.org). I feel a party coming on-
P.S. We thought you might like to see Tony and me having our first board meeting. (Tony is in the hat.)